You invested in peace of mind during an outage when you bought your standby generator. But why invest in emergency backup power if it doesn’t work when you need it most?
Here are six reasons why your standby generator deserves an Annual Service Contract.
1. You Won’t be Caught in the Dark
Power outages are on the rise in the United States. Between 2000 and 2013 alone, average monthly grid outages increased six-fold.
Don’t wait until the power fails, the lights go out, and your generator malfunctions to make the call. Our comprehensive maintenance plans provide ongoing testing for your standby generator, ensuring fewer outages, faster fixes, and a longer generator lifespan.
2. Your Wallet Will Thank You
Service call fees add up. Today’s system failure may be resolved, but tomorrow may bring another breakdown.
When you sign up for an Annual Service Contract, your service fees are 100% covered in your contract during normal business hours, and fixed annual rates guarantee no unexpected fees.
3. You’ll Top the Repair List
With a comprehensive maintenance contract, your standby generator service will never be placed on standby. With an Annual Service Contract, you receive priority service, meaning your service calls automatically top the list in the event of an outage.
But don’t take our word for it. Hear it from an existing Annual Service Contract customer:
"The service was the best from any of the providers we use on a regular basis.
You showed real loyalty to the customers that have annual contracts with you.
We called in the middle of our power outage in Connecticut and
your very knowledgeable repair technician was at our home in two hours."
—Peter F., New Canaan, CT
4. You’ll Keep Your Family Safe
Standby generators are sophisticated pieces of machinery. The only way you can ensure safe, thorough maintenance and repairs is by contacting a professional.
Beyond your repairs, standby generators require ongoing maintenance. Without effective testing and systems checks, you’re putting yourself in jeopardy. Some of the risks associated with lack of maintenance include carbon monoxide poisoning, electrocution, and fires.
Every time you call National Standby for a repair with an Annual Service Contract, your service includes a full system check of transfer switches, circuits, and programming.
5. You Know What You’re Getting
With an Annual Service Contract, you can guarantee that you know exactly what’s being done to your generator and why. We fully analyze and report equipment condition, maintenance performed, and further recommendations.
At the end of every repair or maintenance call, you’ll receive a detailed written report to help you better understand your standby generator. We’re eager to share exactly how we’re servicing your generator by showing you what we’re doing when we’re doing it.
6. You're Getting the Experts
After three decades in business, you can rest assured that the technicians working on your standby generator are leaders in the emergency power industry.
We pride ourselves on building a team of highly trained, expert technicians. Every member of the National Standby team is a factory-trained, certified professional.
That being said, in our expert opinion, we highly recommend that you consider opening an Annual Service Contract. Whether you’re planning on investing in a standby generator or you’re reading up on your existing machine, we suggest you look into the massive benefits of a comprehensive maintenance contract.